OUR METHOD
We help you choose the ideal tool
The stone sector is traditional, where experience is passed from parents to children, from specialists to new quarry workers.
The techniques and work processes have been the same for many years, although processes are automated to be more productive; however, the stonemason's expertise is always in the final details.
Hence the importance of having the right experience to finish them excellently, in accordance with all the previous processes.
The tools used in stone evolve very little, being fundamentally tools that have been used since antiquity, which is why, sometimes, there's a feeling that anything goes, because if they were good in the past, why not now; this, coupled with globalization, means any tool is just a click away from purchase.
How we do it
Rock & Tools is an e-commerce that has worked in the stone sector for over 36 years. Unlike other inexperienced websites, our customer service is unmatched.
With our knowledge and experience, we can dedicate the necessary time to help you choose the perfect and suitable tool for you.
PHASE 1
Information
How do we locate the tools?
We take advantage of our trips to the most important fairs in the stone sector worldwide, where we meet the main manufacturers.
We ensure that they manufacture with quality standards, both in the raw materials used and in the manufacturing processes, and that they also have a quick and agile service and support.
PHASE 1
PHASE 2
Testing
Once the manufacturers are selected, we test their products. We take a section of their catalog, buy it, and test it. This way, we can see the reality of the brand, its quality, communication, agility in shipping, etc.
Once everything is ok, we proceed to incorporate them into our catalog.
PHASE 3
Cleaning and preparation for sale
Often, when we receive the tools, they do not have the aesthetics we are looking for, they have scratches, marks, rust, chipped paint, which give a second-hand aesthetic and do not let appreciate the great quality of the product nor important elements of the tools (edges, angles, widea plates, etc.).
Therefore, we proceed with their cleaning, removing as much as possible all those factory imperfections, even the rust they present, to subsequently give them a protection treatment and ensure they arrive perfect to the customer.
PHASE 3
PHASE 4
Putting up for sale
Once the tools are perfect, we photograph them, post them on the web, and store them in our shop waiting for their sale.
We take care of all the details so that when you receive them, they are in perfect condition.
If you are not satisfied with our tools, return them to us.
As long as you have not used them, we will refund your money.*
We have more than 6000 tools to provide you with immediate service.
We offer our professional experience to find the right tools for your jobs.
You won't have any downtime, being more productive and efficient from the first minute.
Featured Tools
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