Shipping + Returns + Exchangees

Shipping + Returns + Exchangees

The client has a maximum of 14 calendar days to return the product purchased. Once completed this period may be made in any return process. No returns will be accepted if products have been missused or are broken intentionally.

To exercise the right of withdrawal, you must notify us by email to This email address is being protected from spambots. You need JavaScript enabled to view it. your decision to withdraw from the purchase through a clear statement (eg email or fax).
To comply the withdrawal period it is sufficient if ypur communication is sent before the expiry date. We will not pay any returning shipping

Purchases in Rockandtools.com can be made 24 hours a day, 7 days a week, year-round.

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