Shipping + Returns + Exchangees

The customer has a maximum of 14 calendar days to return the purchased product. Once this period is completed, it cannot be carried out in any return process. Returns will not be accepted if the products have been used.

To exercise the right of return, you must notify us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. of your decision to return a product, indicating the product reference, the quantity to be returned and the invoice number to which they belong.

To comply with the return period, it is sufficient if your communication is sent before the expiration date.

The return shipping costs are the responsibility of the buyer, if you prefer we can carry out the collection service with our transport agency, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. to indicate the price and the agency that will go to pick up your package, the cost of return shipping will be deducted from the price to be paid.